General Information

Welcome to Quick Bite. Whether you're ordering, delivering, or managing food, we’re committed to protecting your privacy and personal data.

By using any of the Quick Bite apps (Customer, Merchant, or Rider), you agree to the terms and privacy policy described below.

Data Collection & Usage

We collect only the necessary personal data to provide and improve our services:

• Customer: First name, last name, phone number, delivery location (required for orders).
• Merchant: Restaurant name, phone number, location (to enable delivery coordination).
• Rider: First name, last name, phone number (to manage deliveries and customer contact).

We collect and process this data based on your consent and to fulfill our contractual obligations to you.

Children's Privacy

Quick Bite is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13 without verified parental consent.

If you are a parent or guardian and believe that your child under 13 has provided us with personal data, please contact us immediately at the emails below so we can delete the information promptly.

We take children’s privacy seriously and follow all applicable laws and regulations regarding the protection of children's personal data.

Third-Party Services

We do not share, sell, or rent your personal data to third parties. We do not use third-party advertising or analytics services that collect your personal data.

If this changes, we will update this policy accordingly.

Privacy & Security

• Your personal data is used solely to provide the app’s services.
• We implement appropriate technical and organizational security measures to protect your data.
• Your data is stored securely and only retained as long as necessary for service delivery and legal obligations.

Your Rights

• You have the right to access, correct, update, or delete your personal data.
• You may object to or restrict certain data processing where applicable.
• You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
• To exercise these rights, please contact us using the details below.

Account Deletion

Customers:

• You can delete your account anytime from the app settings.
• Upon deletion, your name and address will be permanently erased or anonymized.
• Your phone number may be retained as required by law or for fraud prevention.

Merchants and Riders:

To request account deletion, please contact our support team:

• Email: ahmad.1990.saeed@gmail.com or ahmad996cyc@gmail.com
• Phone: Listed inside the app settings under "Support"

We will process your request promptly and confirm once completed.

Support

If you have questions or need assistance, contact us at:

• ahmad.1990.saeed@gmail.com
• ahmad996cyc@gmail.com

Our official support phone number is available within the app settings.

Policy Updates

We may update this policy from time to time. Changes will be posted here with an updated effective date.

We encourage you to review this page periodically for any updates.

Contact Us

For any privacy-related concerns or requests, please reach out:

• Email: ahmad.1990.saeed@gmail.com or ahmad996cyc@gmail.com
• Phone: Available in app settings under "Support"